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Avoid These Missteps Following a Flood

1/22/2019 (Permalink)

Storm Damage Avoid These Missteps Following a Flood After the flooding in 2018, debris needed to be cleaned out of this Montecito yard

Flood water is nothing to take lightly.

The recent rains have us thinking about floods once again. Flood water in your home can have long-lasting impacts on your home and your life.  Even minor house floods can cause widespread damage, while severe flooding can destroy your house and even cause personal harm. If you’ve experienced a flood in your Santa Barbara or Montecito home, it is important to take the right steps to deal with the aftermath. The wrong course of action could lead to further damage and escalated costs. Here are some hints to help you avoid taking a misstep following a flood in your home.

1.) Don’t Wear the Wrong Gear

If flood waters invade your home, do not go back in the home until you are certain that it is safe to do so. Once you do get into your house, you need to inspect the damage. It’s important that you visit every room in your house and assess where the damage is most significant. As you do this, it is essential that you’re wearing the proper protective clothing. These include: 

•  knee-high rubber boots.
•  latex gloves.
•  disposable N-95 face mask.

2.) Stay out of the Water

As you look for water damage, you want to avoid standing water. Flood water can be opaque and you will often not be able to see if you are stepping on to a hidden danger. Flood water can, and likely will, contain bacteria, microbes and other harmful substances including sewage.  If the floods are serious, there may be a strong potential for electric shock. 

3.) Keep Your Hands and Face Out of the Way

Flood water very likely contains black water, which is water that has mixed with sewage. It may contain feces and urine from sewers or from overflowing toilets. If you make the mistake of letting it come into contact with your skin, you could get seriously ill. Worse, if you ingest this water, it could be fatal.  Needless to say, you do not want this water to touch any part of your exposed skin.

Don’t Delay Cleanup

The results of flood water could be devastating, so there will be a tendency to want to start cleaning up the mess yourself immediately.  The better strategy is to assess the situation, contact your insurance company and then contact a restoration professional like SERVPRO of Santa Barbara for assistance in the cleanup process. We are always available at 805-963-0606 for any questions or to come to your aid.

Water in You Basement

1/15/2019 (Permalink)

Water Damage Water in You Basement People in Santa Barbara that have water in their basement can call SERVPRO

Not that many people in Santa Barbara have a basement which might be good because it is just one less thing to worry about when we are having heavy rains. Basements and crawlspaces are fundamentally prone to flooding because they are the lowest level of a building and are normally built partly, or entirely, below ground-level. Besides the rain, there are any number of different reasons why your  basement could end up flooding, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water in your basement is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

It’s worth making a call to SERVPRO of Santa Barbara and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals because we can get the job done right the first time.

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help (805) 963-0606

Mudflows in Montecito

1/11/2019 (Permalink)

Storm Damage Mudflows in Montecito SERVPRO employees became experts at moving mud

On January 9th,  we celebrated the one-year anniversary of the tragic debris flow in Montecito.  Prior to that day, many of us had heard the phrase mudslide but I don’t think any of us considered that they could hit so close to home.  Sadly, we learned the power of Mother Nature and we all learned what a debris flow is.  The heavy rain that would normally get absorbed by vegetation could not be absorbed because the Thomas Fire had just finished burning all of the vegetation.  The rain quickly filled up the creeks and made its way down the mountain, dragging soil, rocks, and trees along with it.  The catch basins were quickly overwhelmed and the flow continued until it reached the homes in Montecito.  Over 100 homes were completely destroyed and an additional 300 homes were damaged.

Our phones began to ring soon afterwards and we were proud to be able to help with the healing process.  In December, we had been in Montecito to help with ash and soot cleanup.  Now we were able to transition to helping people to clean mud and debris out their yards, their pools, and their homes.  The vegetation still has not grown back.  Hopefully, we will not have to have a repeat of this event whenever it rains at any time in the future.  If it does, SERVPRO of Santa Barbara is ready for your call.  You can reach us at 805-963-0606

Cleaning After Wildfires

1/9/2019 (Permalink)

Fire Damage Cleaning After Wildfires SERVPRO of Santa Barbara employee pressure washing a patio to remove ash

We have done a lot of work in recent weeks in the Los Angeles area following the devastation of the Woolsey Fire.  Crews from SERVPRO of Santa Barbara arrived determined to make a difference.  Armed with HEPA vacuums and HEPA air scrubbers, our technicians worked diligently to remove all the ash and soot that they found.  The smell of smoke will not go away until the source of the odor is removed completely.  When our technicians thought they were done, their supervisor would arrive with his high power LED flashlight to check every nook and cranny for anything that might have been missed.  Upon completion of all of the cleaning, ozone machines were used to finish off any lingering aromas. Ozone works by changing the chemical structure of the smoke particles causing the smell.  In the end, SERVPRO delivers a house that smells fresh and clean.

If your house smells like smoke, SERVPRO of Santa Barbara has tons of experience to get it smelling smoke-free again.  Give us a call anytime at 805-963-0606

Should You Do Your Water Damage Yourself?

1/7/2019 (Permalink)

Commercial Should You Do Your Water Damage Yourself? Do it yourself water damages are not always the cheapest way to get the job done

If you do a Google search for “water damage” in Santa Barbara currently, you may see a result from one of the national Big Box stores that offers to rent you all of the equipment you need to be able to do the job yourself.  Now, there are many ways that you can manage your commercial building if you have a water damage.  You may even think that you can save money if you can rent your own equipment and do the work yourself. But does it really?

SERVPRO of Santa Barbara will send out water damage technicians to your water loss that have dried hundreds of buildings.  Their experience is valuable.  When drying a structure, would you know the most efficient way to dry it?  Would you have access to the latest technology in moisture detecting?  Would you know what your adjuster and your insurance company is looking to have done?  Most importantly, can you say when the structure can be considered officially dry?  If you answered “no” to one or more of these questions, please think twice about trying to do a water damage yourself.  Let the service professionals from SERVPRO of Santa Barbara help you to do the job right the first time.  Contact us any time of day or night at 805-963-0606.

Why choose SERVPRO of Santa Barbara

12/12/2018 (Permalink)

Why SERVPRO Why choose SERVPRO of Santa Barbara Faster to any disaster

These days when we do research to decide which company to choose to help us after a water or fire damage, we often look online.  If your business is in the Santa Barbara area, it would not be surprising if your search results include SERVPRO of Santa Barbara.  There are many different restoration companies that you can choose from so why SERVPRO?

The question is an easy one to answer, SERVPRO of Santa Barbara is faster to any disaster.  We go by the 1-4-8 rule:

  • 1-Within 1 hour a client will receive a call back with a firm time we will be dispatching a crew to their location.
  • 4-Within 4 hours crews will be dispatched and onsite.
  • 8-Within 8 hours equipment will be set and or the cleaning process will be underway.

Another reason why commercial customers utilize SERVPRO's services is our ability to handle any size loss.  With a fully-staffed company of trained employees, SERVPRO of Santa Barbara has the manpower to deploy an army of workers to your location.  We also own all of the latest equipment that will let us do your job right including:

  • Dehumidifiers
  • Generators
  • Air Scrubbers
  • Air movers
  • Extractors

Call SERVPRO of Santa Barbara the next time disaster strikes your business at 805-963-0606


Contents are Often Overlooked after a Fire

12/11/2018 (Permalink)

Why SERVPRO Contents are Often Overlooked after a Fire Wildfires can leave devastation in their path

With all of the confusion that results after a fire, it is not surprising that many of your contents can be overlooked. Most homeowners or tenants are worried about the damage and devastation that the fire causes to their property or to the big items in the house. They are worried about their couch, they are worried about their vehicles and their wallet, but it’s easy to forget many of the little things that can accrue and end up costing you a lot of money. Here at SERVPRO of Santa Barbara, we make every effort possible to restore every item in your home or property that has been damaged or affected by a fire. This includes all of your electronics, clothes, shoes and all other personal items and keepsakes that can be restored. In the long run, this can save you a lot of money. We know that our customers are in an uncomfortable situation with any type of loss, so that’s where SERVPRO of Santa Barbara comes in to help you deal with the devastation. We are always here to help, any time of day or night. 

Please call us 24/7 (805) 963-0606

Items You Should Throw Away After a Home Fire

12/11/2018 (Permalink)

Fire Damage Items You Should Throw Away After a Home Fire After a fire, it is difficult to know what to save

The recent wildfires in Southern California have been frightening events that can be life-changing, especially if yours was one of the homes that burned.  Afterwards, standing in your home among your damaged belongings, you probably ask yourself which items can be salvaged and which items you need to throw away. The fact is that high heat and fire damage render some of your personal belongings useless and can even cause them to be dangerous if used. 


Food that has been damaged by heat, smoke, water, toxic fumes or chemicals is not safe to use. Exercise caution and discard if in doubt. It’s recommended to throw away the following items:

Fresh food, such as produce, meat, poultry, cheese, eggs and milk
Food in cardboard boxes or foil wrap
Food in canisters, such as spices, flour, and seasonings
Canned food
Open packages

Check your refrigerator to see if it was able to keep your food cold and if soot was able to penetrate it. If your fridge was turned off for more than four hours or if you can detect soot, discard all food. Frozen food can be safe to use if it still has crystals on it; however, the safe bet is to toss it.

Medicine and Cosmetics

Inspect medicines and cosmetics that were near high heat for soot, dust, chemicals and signs of damage. If anything is warped due to the exposure to heat, don’t even think about keeping it. It is better to err on the side of caution and simply get rid of all medicine and cosmetic items. 

Clothes and Textiles

Some of your clothes and textiles might be able to be cleaned and disinfected by an experienced fire restoration company that has the proper tools and knowledge. Anything that is burnt needs to be thrown away, though. Baby and children clothing need some extra care and attention as you don’t want to risk your little one’s health. 

Exercise caution with the items above. It might be smart to just throw away food, medicine and cosmetics for the sake of your health. Always bear in mind that high heat and fire damage are dangerous, and even if any of these items seem to be in good condition, sometimes you cannot tell just by looking at them.

Contact SERVPRO of Santa Barbara at 805-963-0606 any time you have smoke or fire damage

SERVPRO of Santa Barbara is Locally Owned & Operated

12/6/2018 (Permalink)

Why SERVPRO SERVPRO of Santa Barbara is Locally Owned & Operated SERVPRO is here to help, rain or shine.

With over 10,000 qualified professionals nationwide, SERVPRO franchises are available 24 hours a day, 365 days a year to help you get your life back after a fire or water loss.  SERVPRO is a franchise system with over forty years of experience and leadership in fire and water cleanup and restoration.  With a large track record of results, SERVPRO has earned the trust of the insurance industry, countless homeowners, and commercial property managers throughout the United States.

 Don't hesitate to call SERVPRO of Santa Barbara at 805-963-0606!

SERVPRO of Santa Barbara is locally owned and operated—so we live and work here too, and are proud to be part of the Santa Barbara community. We are also part of a national network of over 1,700 other SERVPRO franchises with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events such as we experienced locally last year during the Thomas Fire.

We are proud to serve our local communities:

  • Santa Barbara
  • Goleta
  • Carpinteria
  • Montecito
  • Summerland
  • Santa Ynez
  • Solvang
  • Los Olivos
  • Buellton
  • Lompoc

If you are located in any of these areas with Water Damage, Fire Damage, or in need of Mold Remediation, then don't make the mistake of hesitating! Make sure you call SERVPRO of Santa Barbara at 805-963-0606.

SERVPRO Provides Restoration Services for the Insurance Industry

12/5/2018 (Permalink)

Why SERVPRO SERVPRO Provides Restoration Services for the Insurance Industry When disaster strikes, make SERVPRO of Santa Barbara your next call

SERVPRO of Santa Barbara can help with any restoration needs of insurance adjuster’s or agents. As a leader in fire and water cleanup and restoration, SERVPRO of Santa Barbara offers your insurance company many competitive advantages. Our goal is to restore your client’s property through timely mitigation and adherence to IICRC standards which results in lower claims costs and satisfied customers.

SERVPRO of Santa Barbara is uniquely qualified to help. We understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. One of the easiest ways to keep claims costs down is to save your client’s property. Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Our job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim and not to deal with problems from vendors. Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. Our documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of Santa Barbara  a leader in the fire and water cleanup and restoration industry. The SERVPRO System is designed to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Call SERVPRO of Santa Barbara today at 805-270-8036.