Recent Posts

Cleaning Anything in Santa Barbara

2/18/2019 (Permalink)

Why SERVPRO Cleaning Anything in Santa Barbara The SERVPRO technicians had never cleaned adobe before but they learned quickly and achieved amazing results

After the Thomas Fire, soot found its way onto everybody’s houses.  For most people, if they wanted their home to be cleaned, it was simple enough to aim a pressure washer at the roof and walls and rinse it off.  Even for the folks that did not want their homes cleaned, the wind and rain took care of much of the cleaning work eventually.

One day though, we received a phone call from a woman in the hills above Santa Barbara.  Her home was made of adobe bricks and the soot had left staining.  Pressure washing was not an option because the bricks are fragile and porous.  Fortunately, here at SERVPRO of Santa Barbara, we are able to tap into the long list of resources available to the SERVPRO franchises.  That list includes the Professional Cleaning Staff and chemists at SERVPRO Corporate.  When in doubt, these experts are only a phone call away and there is rarely a situation that they have not already seen.

We were able to contact the Cleaning Staff and together we devised a method to clean the adobe.  Our technicians did not have a ton of experience with this task but what they did have was access to knowledge which is just as valuable.  In the end, the customer was impressed with how hard-working the professionals from SERVPRO of Santa Barbara were and she was quite pleased with the end result.  That is why people choose SERVPRO.  We try not to say “no” and if we can figure a way, we will get it done.

If you have a job that has been vexing you, give us a call at 805-963-0606.

A Fire in Buellton

2/14/2019 (Permalink)

Fire Damage A Fire in Buellton You can see the difference cleaning makes prior to the application of any paint or sealer at this fire in Buellton

After a fire, the objective of restoration work is to bring the property back to pre-damage condition.  Your property insurance will generally assume that loss-related smoke and ash residues were not in your home before the fire and, therefore, should be removed as part of the restoration process. This emphasis on the removal of fire residues and odors is what distinguishes fire damage restoration from traditional building repair.

 There is a question of whether instead of cleaning all of the combustion residue, the restoration company could instead apply a sealer to block the residues or odors. The answer is that while the sealer may eliminate the smoke smell, it also preserves the damaging residues. This differs from the property's pre-damage state, which included neither fire residues, nor sealer to cover them, so the correct treatment is to first clean any affected materials prior to the application of any sealers.  That is why SERVPRO of Santa Barbara will always clean affected materials prior to the application of any sealers.

 We recently were called to clean up after a house fire in Buellton.  The technicians from SERVPRO of Santa Barbara used cellular sponges to effectively clean all surfaces of soot and ash as part of a process to remove any lingering odor. In addition, we were able to use alternative smoke deodorization procedures — such as ozone, hydroxyl fans, and thermal fogging, --- as part of a comprehensive plan to remove all smoke odor.  Afterwards, sealer was applied, but of course, it was applied over a residue-free surface.

If your home in Buellton or the Santa Ynez Valley is ever affected by smoke, we want to help.  Call us any time at 805-963-0606.

Rain is Good

2/8/2019 (Permalink)

Storm Damage Rain is Good We appreciate rain a lot more when it stays outside of our houses but when rain does not cooperate, SERVPRO is here to help

Lake Cachuma was as low as 7% full by the end of 2016.  That is the price you pay when you live in a desert by the sea.  There is a rainy season that lasts from October to April but sometimes Mother Nature forgets to give us any rain.  Fortunately, this year we have been blessed with a steady stream of storms which has actually lifted the level of the lake to almost 50% full.  That is great news.  After last years horrific floods, it has been nice to get rain at a relatively reasonable rate.  Sure the freeway was shut down for a day last week due to the storms but nobody was hurt and Caltrans worked hard to get it back open quickly.

We have to be grateful for the rain and take what we can get.  What we don’t have to be thankful for though is when the rain ends up someplace you do not want it to be.  Like in your house!  There are two kinds of rain that come into your house; there is the rain that the wind blows in or that comes through your leaky roof and then there is the rain that likes to rise up off of the ground and come in through your doors or your foundation.  For you and me, it is the same water from the same rain but your insurance company may consider them differently so make sure to contact your agent when it comes time for filing a claim.

The good thing is that no matter what your insurance company tells you, SERVPRO of Santa Barbara is available to help you get things dry.  Contact us any time at 805-963-0606

Crisis on Platform Holly

1/30/2019 (Permalink)

Why SERVPRO Crisis on Platform Holly A water damage on your oil platform? Just another day for SERVPRO of Santa Barbara

Who do you call when you have a water damage on your oil platform?  Well if you are smart, you call SERVPRO of Santa Barbara. 

When the gutter was clogged on the roof of the offices, the hard rain started to drip in to the electric room.  Before long, the electricity had to be shut down or else there was fear that the main power system on the platform could burn out.  Now when electricity is shut off on an oil platform, that means that you can no longer pump oil.  When that happens, you have what is known in the oil industry as a “crisis”.

If you want to dry your platform, you cannot just call anybody.  Your technicians need to be swing-rope certified which means they have been trained how to use a rope to jump from the boat to the platform, no matter what the sea is doing.   It doesn’t hurt to make sure all your technicians are fitted for full-face respirators as well.  In other words, the right call is to SERVPRO of Santa Barbara. We received the call and quickly mobilized.

Of course, logistics needed to be worked out.  With power out, generators were a necessity.  Also, the fact that this water damage was located in the middle of the ocean meant getting our equipment there was not as simple as driving a SERVPRO vehicle.  We arranged transport on a boat and then all of the drying equipment was craned on to the platform.  With the drying process started, oil company electricians could do the work they needed to get the power back online and the oil pumping.

When life comes at you , you need to be ready for any emergency, no matter the time or place. When it is more than you can handle, call SERVPRO of Santa Barbara at 805-963-0606.

Avoid These Missteps Following a Flood

1/22/2019 (Permalink)

Storm Damage Avoid These Missteps Following a Flood After the flooding in 2018, debris needed to be cleaned out of this Montecito yard

Flood water is nothing to take lightly.

The recent rains have us thinking about floods once again. Flood water in your home can have long-lasting impacts on your home and your life.  Even minor house floods can cause widespread damage, while severe flooding can destroy your house and even cause personal harm. If you’ve experienced a flood in your Santa Barbara or Montecito home, it is important to take the right steps to deal with the aftermath. The wrong course of action could lead to further damage and escalated costs. Here are some hints to help you avoid taking a misstep following a flood in your home.

1.) Don’t Wear the Wrong Gear

If flood waters invade your home, do not go back in the home until you are certain that it is safe to do so. Once you do get into your house, you need to inspect the damage. It’s important that you visit every room in your house and assess where the damage is most significant. As you do this, it is essential that you’re wearing the proper protective clothing. These include: 

•  knee-high rubber boots.
•  latex gloves.
•  disposable N-95 face mask.

2.) Stay out of the Water

As you look for water damage, you want to avoid standing water. Flood water can be opaque and you will often not be able to see if you are stepping on to a hidden danger. Flood water can, and likely will, contain bacteria, microbes and other harmful substances including sewage.  If the floods are serious, there may be a strong potential for electric shock. 

3.) Keep Your Hands and Face Out of the Way

Flood water very likely contains black water, which is water that has mixed with sewage. It may contain feces and urine from sewers or from overflowing toilets. If you make the mistake of letting it come into contact with your skin, you could get seriously ill. Worse, if you ingest this water, it could be fatal.  Needless to say, you do not want this water to touch any part of your exposed skin.

Don’t Delay Cleanup

The results of flood water could be devastating, so there will be a tendency to want to start cleaning up the mess yourself immediately.  The better strategy is to assess the situation, contact your insurance company and then contact a restoration professional like SERVPRO of Santa Barbara for assistance in the cleanup process. We are always available at 805-963-0606 for any questions or to come to your aid.

Water in You Basement

1/15/2019 (Permalink)

Water Damage Water in You Basement People in Santa Barbara that have water in their basement can call SERVPRO

Not that many people in Santa Barbara have a basement which might be good because it is just one less thing to worry about when we are having heavy rains. Basements and crawlspaces are fundamentally prone to flooding because they are the lowest level of a building and are normally built partly, or entirely, below ground-level. Besides the rain, there are any number of different reasons why your  basement could end up flooding, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

If flood water in your basement is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

It’s worth making a call to SERVPRO of Santa Barbara and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals because we can get the job done right the first time.

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help (805) 963-0606

Mudflows in Montecito

1/11/2019 (Permalink)

Storm Damage Mudflows in Montecito SERVPRO of Santa Barbara employees became experts at moving mud in Montecito

On January 9th,  we celebrated the one-year anniversary of the tragic debris flow in Montecito.  Prior to that day, many of us had heard the phrase mudslide but I don’t think any of us considered that they could hit so close to home.  Sadly, we learned the power of Mother Nature and we all learned what a debris flow is.  The heavy rain that would normally get absorbed by vegetation could not be absorbed because the Thomas Fire had just finished burning all of the vegetation.  The rain quickly filled up the creeks and made its way down the mountain, dragging soil, rocks, and trees along with it.  The catch basins were quickly overwhelmed and the flow continued until it reached the homes in Montecito.  Over 100 homes were completely destroyed and an additional 300 homes were damaged.

Our phones began to ring soon afterwards and we were proud to be able to help with the healing process.  In December, we had been in Montecito to help with ash and soot cleanup.  Now we were able to transition to helping people to clean mud and debris out their yards, their pools, and their homes.  The vegetation still has not grown back.  Hopefully, we will not have to have a repeat of this event whenever it rains at any time in the future.  If it does, SERVPRO of Santa Barbara is ready for your call.  You can reach us at 805-963-0606

Cleaning After Wildfires

1/9/2019 (Permalink)

Fire Damage Cleaning After Wildfires SERVPRO of Santa Barbara employee pressure washing a patio to remove ash

We have done a lot of work in recent weeks in the Los Angeles area following the devastation of the Woolsey Fire.  Crews from SERVPRO of Santa Barbara arrived determined to make a difference.  Armed with HEPA vacuums and HEPA air scrubbers, our technicians worked diligently to remove all the ash and soot that they found.  The smell of smoke will not go away until the source of the odor is removed completely.  When our technicians thought they were done, their supervisor would arrive with his high power LED flashlight to check every nook and cranny for anything that might have been missed.  Upon completion of all of the cleaning, ozone machines were used to finish off any lingering aromas. Ozone works by changing the chemical structure of the smoke particles causing the smell.  In the end, SERVPRO delivers a house that smells fresh and clean.

If your house smells like smoke, SERVPRO of Santa Barbara has tons of experience to get it smelling smoke-free again.  Give us a call anytime at 805-963-0606

Should You Do Your Water Damage Yourself?

1/7/2019 (Permalink)

Commercial Should You Do Your Water Damage Yourself? Do it yourself water damages are not always the cheapest way to get the job done

If you do a Google search for “water damage” in Santa Barbara currently, you may see a result from one of the national Big Box stores that offers to rent you all of the equipment you need to be able to do the job yourself.  Now, there are many ways that you can manage your commercial building if you have a water damage.  You may even think that you can save money if you can rent your own equipment and do the work yourself. But does it really?

SERVPRO of Santa Barbara will send out water damage technicians to your water loss that have dried hundreds of buildings.  Their experience is valuable.  When drying a structure, would you know the most efficient way to dry it?  Would you have access to the latest technology in moisture detecting?  Would you know what your adjuster and your insurance company is looking to have done?  Most importantly, can you say when the structure can be considered officially dry?  If you answered “no” to one or more of these questions, please think twice about trying to do a water damage yourself.  Let the service professionals from SERVPRO of Santa Barbara help you to do the job right the first time.  Contact us any time of day or night at 805-963-0606.

Why choose SERVPRO of Santa Barbara

12/12/2018 (Permalink)

Why SERVPRO Why choose SERVPRO of Santa Barbara Faster to any disaster

These days when we do research to decide which company to choose to help us after a water or fire damage, we often look online.  If your business is in the Santa Barbara area, it would not be surprising if your search results include SERVPRO of Santa Barbara.  There are many different restoration companies that you can choose from so why SERVPRO?

The question is an easy one to answer, SERVPRO of Santa Barbara is faster to any disaster.  We go by the 1-4-8 rule:

  • 1-Within 1 hour a client will receive a call back with a firm time we will be dispatching a crew to their location.
  • 4-Within 4 hours crews will be dispatched and onsite.
  • 8-Within 8 hours equipment will be set and or the cleaning process will be underway.

Another reason why commercial customers utilize SERVPRO's services is our ability to handle any size loss.  With a fully-staffed company of trained employees, SERVPRO of Santa Barbara has the manpower to deploy an army of workers to your location.  We also own all of the latest equipment that will let us do your job right including:

  • Dehumidifiers
  • Generators
  • Air Scrubbers
  • Air movers
  • Extractors

Call SERVPRO of Santa Barbara the next time disaster strikes your business at 805-963-0606