Recent Why SERVPRO Posts

Recommendations After a Fire

3/23/2021 (Permalink)

Heavy smoke damage in a kitchen in Santa Barbara, CA heavy smoke damage

SERVPRO of Santa Barbara & Santa Ynez / Goleta knows that fires cause damage but often do not completely destroy a home. These claims are often called “partial losses” because the home has only been partially destroyed. Many families in Santa Barbara call SERVPRO regularly to find out what issues to watch out for with partial losses.

In any property loss situation, there are basic steps to follow to ensure the insurance recovery process goes smoothly.  SERVPRO recommends that you photo document everything that was damaged or destroyed, file a timely claim. Fire restoration work takes patience, understanding, and consistent and timely communication. Be prepared to dedicate your time, energy, and persistence to work with highly trained restoration specialists like SERVPRO who will guarantee their work.

Some important tips for dealing with a fire loss:

1.Structural Smoke Damage Removal

Regardless of the fire's size, large or small, the smoke will usually impact your entire home. If the smoke damage is not too heavy, we should be able to clean most everything with SERVPRO specailty clean products. However, it is important to know it is not safe to live inside a house with fire damage, even if all the smoke is cleared away.  There is likely to be soot and harmfull particles around that you can't see with the naked eye. Immediately after a fire, you may begin to notice stains on your walls, ceilings, or other plaster surfaces. As the hours pass, you may also begin to notice rust and corrosion on metal hardware throughout your home.  In addition, your fabric items may slowly begin to show visible signs of smoke damage.  This level of smoke damage requires professional guidance on how to handle items affected.

2. As Much as Possible Limit Activity

Limit your activity and movement in the house until your home is restored.  This helps prevent soot particles from being embedded into upholstery and carpets. During a fire, soot spreads to the whole house, attaching to surfaces.  The acidic properties of soot can further damage your home and indoor air quality if the soot is not removed immediately. Soot can inhabit your home even if there wasn't a fire. Use gloves so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean, know the best cleaning method for that particular cleaning job. 

For further assistance or more information please contact us ANYTIME at (805) 963-0606 or at

SERVPRO can restore your documents after a fire or water damage?

3/23/2021 (Permalink)

stack of filed papers in Santa Barbara, CA Even in todays digital world we still use paper for original documents

SERVPRO wants to take care of our customers in Santa Barbara, CA in their most vulnerable time of need, that is why we offer the professional services that we do: emergency mitigation, fire and water restoration, mold remediation, bio hazard cleaning and so much more. However, one restoration service that can be overlooked is our customer’s paper documents and records. Even today in our digital world we still have valuable papers. These items if mostly intact can be restored and digitized. 

If you are not familiar with it, here is an overview.

SERVPRO offers four services: Vacuum Freeze Drying, Gamma Irradiation, Digitizing, and Certified Destruction. Vacuum Freeze Drying is the most effective way to salvage water damaged documents. The saturated documents are immediately frozen and shipped from the loss site to our Corporate office. immediately freezing the documents arrests further damage. Mold is less likely to grow, ink will not run, pages are less likely to fall apart. Freezing is the first part to drying via sublimation. Sublimation is the process of solid ice converting directly to the gas state bypassing the liquid state. This prevents further damage to the water-logged documents. This process takes between 7-10 days depending on the severity and the number of documents affected. Gamma Irradiation is a process that is used for cleaning/disinfecting and decontaminating documents. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also contaminated with all types of bacteria. Using high-energy photons, the bacteria is killed at the molecular level. There is no fear of residual radiation or contamination, so don’t worry, you won’t turn into a green comic hero. If you want to digitize l with your records, we can do that too.

To bullet point and sum up the above article:

  • Drying- process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation (A process in which a substance is converted directly from a solid to a gas or from a gas to a solid without an intermediate liquid phase.) Note: Damaged documents should be frozen as quickly as possible to stabilize them and prevent further damage.
  • Cleaning- we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization- Gamma Irradiation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization- once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost eliminate it. 
  • Destruction- we offer destruction onsite.
  • Digitization- digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

If you find yourself in need of saving damaged documents, call SERVPRO and we will work hard to make it "Like it never even happened."

Contact us anytime at (805) 963-0606

A,BC,D ... and K ! know what fire extinguisher will work on what fire

3/22/2021 (Permalink)

Fire extinguisher hanging on the wall in Santa Barbara, CA Fire Extinguisher ready to go to work if needed

It is widely known that having an in-date fire extinguisher on your property is imperative to fire safety, but did you know that there are different kinds of fire extinguishers, as well as a proper way in which to use one?  Keeping yourself, your family, and your property protected in the event of a structure fire is paramount, and the below information can help facilitate that process.

Q:  What are the different kinds of fire extinguishers, and what is each used for?

A:  The U.S. Fire Administration defines five primary types of fire extinguishers used to put out different kinds of fires:

  1. A – used for ordinary material fires, such as wood, cloth, or paper.
  2. B – for use with combustible or flammable liquids like grease, gasoline, or oil.
  3. C – for use with electrical equipment like appliances and tools.
  4. D – for use with flammable metals.
  5. K – for use with animal oils, vegetable oils, and fats in cooking appliances.

One way to help remember which letter is for which type fire is; A for ash, B for Barrel, C for current, D for Dynamite and K for Kitchen. 

Many fire extinguishers may also be multipurpose, in that they carry multiple letter definitions and can put out a variety of material fires.

Q:  What is the proper way to use a fire extinguisher?

A: The U.S. Fire Administration suggests the acronym “PASS” as a means of properly discharging a fire extinguisher:

     P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.

     A - Aim low. Point the extinguisher at the base of the fire.

     S - Squeeze the lever slowly and evenly

     S - Sweep the nozzle from side to side

To keep yourself safe, it is important to use extreme caution within a fire damaged structure, and always follow the guidance of local fire authorities.  SERVPRO of Santa Ynez/Goleta has a full line of fire clean up and restoration services in Santa Barbara, and we are Here to Help when you need.

Call us anytime for cleanup help (805) 963-0606

SERVPRO Recommendations for Fire Prevention

3/19/2021 (Permalink)

Photo of flames in Santa Barbara, CA Burning fires should never be left unattended

No ever one wants to deal with a fire in their home. If at all possible, it is better to prevent a fire if you can. There are some easy things you can do to make your home safer and reduce the risk of a blaze.

SERVPRO understands that residents are concerned about fire damage restoration in their Santa Barbara homes. We are available to help 24/7/365 (all year round). However, there are some simple things you can take to prevent a fire:

  • Never leave burning items unattended, including candles, fires, incense, cigarettes, and stoves. (consider flameless candles)
  • If you have any pets or children, invest in safety gates so they cannot enter the kitchen unnoticed. 
  • Do not overload electrical sockets.
  • Keep radiators uncovered and with proper clearance around them.

It is also a good idea to remember to test your fire alarm regularly and ensure your family knows about fire safety. However, even with the best care, a fire can still break out. If you need help with fire damage restoration, call SERVPRO. We will take care of everything from cleaning up soot to getting rid of odors.

For fire damage restoration you can trust, call your local SERVPRO at (805) 963-6060

Keep it Local

1/21/2021 (Permalink)

SERVPRO logo SERVPRO Certified: Clean logo

The key is being local.  SERVPRO of Santa Barbara is based right here in Goleta.  All of our technicians live in Santa Barbara or Goleta.  When there is a problem that needs attention, we are able to rally our troops and get them to your location quickly.  Many of our competitors come from as far away as Los Angeles.  They do not know our city like we do.  They are not your neighbors like we are.  

SERVPRO of Santa Barbara is invested in our shared community and we want to help you to get any water, fire, or mold problem behind you as rapidly as possible. When you call SERVPRO of Santa Barbara you’re calling the experts who make you feel like family. We are committed to giving you great service and guide you through the difficult situations you face when restoring your home. In any case, big or small remember that SERVPRO of Santa Barbara is always available to take a look or to offer assistance.  We are always available for estimates or second opinions or inspections so please feel free to contact us at any time to get some expert advice.

Call us at 805-963-0606 or email us at

We Are Here For You Anytime and Any Place.

1/11/2021 (Permalink)

SERVPRO Van Getting to you with a quickness.

SERVPRO of Santa Barbara is available 24 hours a day for water and fire damage emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Fire or smoke damage the building needs to be secure and may require emergency cleaning of smooth surfaces, glass (windows) and fixtures so they do not become etched or damaged from settled soot.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Santa Barbara has the specific fire and water damage training and experience to help you through this tough time. We specialize in fire and water damage restoration and will be there when you need us.

When you call, we will ask several questions regarding your water or fire damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • What year your home was built? (we ask this because homes built prior to 1981 require testing for lead and asbestos prior to us removing any structural material)

SERVPRO of Santa Barbara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.  

Call us at 805-963-0606.

Remediation and restoration, it's what we do

10/6/2020 (Permalink)

checking for moisture Checking moisture levels

When your home or business suffers a water damage, it often seems like the easiest and quickest option will be to remove any affected items and just replace them with new ones. At SERVPRO of Santa Barbara and Santa Ynez/Goleta, we work hard to be able to save as much of your property as we can rather than just tearing things out and throwing them away.  There are many advantages to the restoration work that we do; restoration is more cost efficient, it helps our carbon footprint by limiting what we put in landfills, and restoration can help save many items with sentimental value that cannot be replaced.

SERVPRO of Santa Barbara  and Santa Ynez/Goleta works with most every insurance company and understands how to provide them with restoration budgets that not only meet their stringent guidelines, but provide the homeowner with the best possible outcome in the end. Upon arrival to your water damage, our trained technicians will classify the loss depending upon:

  1. The source of the water
  2. How long the structure has been water damaged before mitigation started
  3. What materials are affected 

Next, the technicians will come up with  a cost effective remediation method that is tailored to the expected condition of the materials in each area. For example, if you have water damaged wood flooring but the flooring is constructed with solid wood planks, we can often use special equipment to dry the flooring in place and salvage it. In some cases, the flooring may need refinishing once drying goals are met. Even in this example if the wood floors did need to be refinished, time and money are saved. SERVPRO of Santa Barbara and Santa Ynez/Goleta can use similar techniques to save cabinets, walls and the types of non-structural, water-damaged materials that can be expensive to replace.  The professionals at SERVPRO of Santa Barbara and Santa Ynez/Goleta will always do their best to act quickly, restore whatever they can and get you back to your normal life!

SERVPRO of Santa Barbara and Santa Ynez/Goleta is locally owned and operated.  We are part of your community.  Contact us at (805)963-0606 or go on line.

Help stop the spread of COVID-19

3/20/2020 (Permalink)

SERVPRO employee in PPE SERVPRO is ready to help

We are in an unprecedented time right now! 

New terms like "social distancing" have become our new normal.  Trying to keep areas clean that people frequent can be overwhelming.  SERVPRO of Santa Barbara and Santa Ynez/Goleta can help.  In addition to frequent hand washing and hand sanitizing, the CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus or COVID-19, we are following all guidelines as provided by the CDC and local authorities.

Help stop the spread of germs with a professional cleaning from SERVPRO of Santa Barbara and Santa Ynez/Goleta

Contact us anytime at (805) 963-0606

Why calling SERVPRO is better than using bleach

2/27/2020 (Permalink)

Mold in walls Mold growing on porous material like drywall can be difficult to get rid of on your own.

For better or worse, mold has been around for millions of years.  It is an extremely resilient organism and designed for survival.  Many homeowners believe that if they discover their home has mold, they can just spray it with bleach and be done.  The problem is that if the mold is on a porous material like drywall, the chlorine in the bleach does not penetrate below the surface.  The chlorine remains on the surface of the material while the water component of the bleach does penetrate the surface and actually can end up contributing to the growth of the mold.  Additionally, bleach is toxic to humans as well as mold.  It does not make much sense to add a poison into the atmosphere of your home.

When our experienced crew arrives on site, we will set up barriers using 6ml plastic that will prevent the mold from spreading to other areas of your home while we perform a controlled and clean demolition of all the affected materials using engineered air flow and containment. If the affected material is porous, we will remove it so that the mold never get an opportunity to grow back in your home. All the while we will run HEPA filter air scrubbers to capture any spores that try to escape. SERVPRO technicians will also apply SERVPROXIDE a safe and effective EPA registered antimicrobial. 

SERVPRO of Santa Barbara and Santa Ynez/Goleta knows how stressful a situation like residential mold growth can be and we work efficiently to ensure your mold treatment is hassle-free. Our mold removal products are designed to be environmentally-friendly. 

SERVPRO of Santa Barbara and Santa Ynez/Goleta is locally owned and operated. Our experienced technicians can help you get back "Like it never even happened."  Call us at (805)963-0606.

SERVPRO's EPA registered antimicrobial is amazing stuff!

2/14/2020 (Permalink)

man holding one gallon bottle of servprOXIDE™ SERVPROXIDE™ is effective and as safe as it gets for a antimicrobial.

Many people are not aware SERVPRO makes most of its own clean products and antimicrobial.

SERVPROXIDE™ is an EPA registered, stabilized chlorine dioxide based antimicrobial that carries the EPA’s lowest toxicity rating and requires no PPE (personal protective equipment) for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, mold and mildew on hard surfaces and it keeps it from growing back for up to 4 weeks. The product is fragrance-free with a mild odor that dissipates quickly. 

SERVPROXIDE™ also serves as an excellent deodorizer, (once the odor source has been removed) as it is oxidizer and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors to name a few.

It can be used to deodorize internal HVAC systems, and can also be applied by wet fogging or misted through a ULV type mister such as the 716 Flex-A-Lite 2600 ULV Sprayer/Mister for deodorization and application purposes. 

SERVPROXIDE™ can also be used in electrostatic sprayers for a full and even application. 

SERVPROXIDE™ is also NSF listed (no rinse required food contact surfaces) so, clean and use.

Leave mold remediation to the experts

2/6/2020 (Permalink)

Mold growth on the baseboard and wall Removal of mold should be left to the experts

Mold is a type of fungus that is made up of micro-organisms that help decompose dead organic material such as plants, leaves, and wood. These colonies resemble hair-like bodies and are too small to be seen individually with the naked eye. If they are thriving in your Santa Barbara or Santa Ynez Valley home or business, mold remediation is a must. As seen on the surface of an object, mold will appear to be black, blue or green.

Mold occurs naturally in both outdoor and indoor environments. Outdoors, it’s one of nature’s ways of helping to break down dead organic matter. However, mold growth indoors can cause health effects so removal and clean up of the mold is needed. SERVPRO recommends that you call us at the first hint of a possible mold infestation. 

Indoors, mold can be found growing on any damp surface. A professional mold remediation service is the safe and most effective approach. The professionals from SERVPRO of Santa Barbara and Santa Ynez/Goleta understand industry protocols and have the necessary equipment and training to do an effective job. Moisture meters, hydrometers, "air scrubbers," HEPA vacuums, and antifungal and antimicrobial products are utilized.

SERVPRO technicians know where to search for harmful, hidden molds and complete the mold remediation protocols. We can also advise you how best to protect your Santa Barbara home.

Locally Owned, with National Resources

We live and work in Santa Barbara too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Santa Barbara and Santa Ynez/Goleta is close by and ready to respond to your mold damage emergency from Montecito and Goleta to Solvang and Santa Ynez. Call us at (805) 963-0606

SERVPRO is on call 24 hours since your pipes can't tell time

1/20/2020 (Permalink)

SERVPRO truck SERVPRO is on call 24 hours a day

Sometimes the calls come during the week between the hours of 9:00 am to 5:00pm.  But there are times they do not.  Pipes do not care what time of the day it is.  They do not care about if you had a party planned or if you just got finished with your renovations.  When they decide to leak or burst, it is their decision, not yours.

When the pipes in a local hotel decided that is was their time to clog and spill their contents, unfortunately these pipes carried raw sewage.  Fortunately  the loss happened in their parking structure.  This was definitely a job for SERVPRO of Santa Barbara and Santa Ynez/Goleta.

Our professional technicians rushed to the hotel and quickly began work.  After treating everything with an anti-microbial solution to begin the sanitization process, the techs did the dirty work of extracting whatever liquids they came across.  They steamed the cement to make sure all of the surfaces were as clean as they could be and finished up with another healthy application of disinfectant.  Before long, the garage was ready again for cars.  

SERVPRO of Santa Barbara and Santa Ynez/Goleta is locally owned and operated and has techs available 24 hours a day.  Call us at (805)963-0606.

The American Red Cross Recognizes SERVPRO

1/16/2020 (Permalink)

Thomas Fire Thomas Fire

A couple of years ago, The American Red Cross recognized SERVPRO for their contribution to disaster clean up.

The American Red Cross has recognized SERVPRO, a cleanup and restoration company, for participation in its Disaster Responder Program. As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to over 60,000 disasters on average annually, most of which are home fires. SERVPRO is entering their seventh year of partnership with the Red Cross; their donations to the organization to date have exceed one million dollars.

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims.

SERVPRO's commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services. 

Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO to help them restore their property and move forward with their lives.

SERVPRO of Santa Barbara and Santa Ynez has been all across the country to help those affected by natural disasters, and especially those in the Montecito mud slides.  SERVPRO of Santa Barbara and Santa Ynez/Goleta are here to help.