Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

What Is The Next Step?

After contacting your SERVPRO team, our crew will quickly respond to your loss site. Once we have arrived, we begin with a detailed inspection of your home or property, including a damage assessment. It is important that our crew gets the opportunity to assess the damage so that we can accurately mitigate your damage. By the time we leave your property, we want your home to be back to its preloss condition. We ensure this by scoping out the extent of the damage and creating a detailed plan of action during the inspection stage.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction